Returns

Returning with Hermes

• How do I return with Hermes?
• When will I receive a refund?
• How do I track my return?
• Where is my nearest Hermes collection point?
• I am unable to print of my returns label

Returning with an alternative Courier

• Warehouse address to return goods through Royal Mail
• When will I receive a refund?
• What if I do not have my returns form?

Returning faulty items

• Can I return a faulty item purchased from one of your stores?
• How do I return a faulty item?

Distance Selling Regulations

• What is the Distance Selling Regulations?