A returns form is included in your parcel. This slip is your proof of purchase. Please complete the returns form and enclose it with the goods you are returning to:
Hawkshead,
Pioneer Point,
Poole Hall Road,
Ellesmere Port,
CH66 1ST
Please note, when sending a return, the parcel and postage cost are your responsibility. Therefore we recommend that you request a proof of posting certificate available from your local Post Office free of charge.
We hope that this answers your question, if not please click on the contact button below and the team will be happy to help.